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Mon to Sat
Palatial Pools
Palatial Pools
Melbourne pool and spa
Melbourne swimming pool at dusk
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Sort out pump noise, leaks, and flow

Pool Pump Repair Melbourne

Pump noisy, dry, or not moving water? We check for air leaks and blockages before we blame the motor.

What we do

Pump diagnostics, seal repairs, and motor checks

Before we arrive

Tell us if the pump basket fills with water or stays empty.

Safety first

Turn the pump off if it runs dry, gets very hot, or makes a loud grinding noise.

Good for

Common reasons people call us

1

The pump will not prime or draw water

2

You hear a loud screeching or humming

3

Water is leaking from under the pump

4

The pump turns on and off by itself

5

The water flow to the pool is weak

6

The variable speed pump has an error

What we check

A proper look at the whole setup

Water level and skimmer baskets

Pump lid, seal, and visible air leaks

Impeller and pump basket

Motor noise, heat, and shaft seal

Filter pressure and valves

Pump size and pipe setup

Pool equipment we work on

What we work with

We check the equipment, water path and controls before we recommend a repair.

Existing pool pump and filter equipment
Pump faults checked with the connected filter and pipework in view
Pool pump connected to multi-valve pipework
Suction valves and connections checked for restrictions and air leaks
Older pool pump installation
The pump, base and surrounding pipework inspected together
Pool equipment pad with pump, heater and chlorinator
Pump performance checked under the loads used by the whole pool system

Common problems

What could be going on

The same problem can have a few different causes. We test before we start replacing gear.

Problem 1

The pump basket will not fill completely and air keeps returning

What might cause it

Low pool water, a damaged lid seal, a leaking suction union or valve, a blocked line, or a crack in the suction pipe

How we check

We check the water level and lid seal, then isolate and vacuum test the suction lines while watching the pump prime

Problem 2

Water is leaking between the pump body and the motor

What might cause it

A failed mechanical shaft seal, housing seal, drain plug or crack in the pump wet end

How we check

We dry and run the pump to locate the source, then inspect the motor face and shaft for corrosion caused by the leak

Problem 3

The motor hums, trips or overloads without turning

What might cause it

A jammed impeller, seized bearings, failed start capacitor, low supply voltage or an internal motor fault

How we check

With power isolated, we check whether the shaft and impeller turn freely, then arrange the required electrical tests before attempting another start

What we can help with over the phone

Help you check the water level and baskets
Listen to a video of the noise
Tell you to turn the pump off

What needs a site visit

Test the motor safely
Find an underground air leak
Quote a new pump without seeing the pipes

Our process

How we handle it

01

Stop the damage

We turn off dry or hot pumps to protect them.

02

Check the water

We look for blockages, closed valves, and air leaks.

03

Test the pump

We check the motor, seals, and impeller.

04

Fix and run

We repair the fault, prime the pump, and check the flow.

After the visit

What happens next

Flow restored

We fix the air leak or blockage and the pump works again.

Pump repaired

We replace the seals or capacitor and test the motor.

Pump replaced

If the motor is burnt out, we quote a correctly sized new pump.

Questions

Frequently asked questions

Straight answers to the questions we hear most often.

Why will my pump not prime?+

It could be low water, a full basket, a bad lid seal, or an air leak in the pipe.

Can I run the pump with air in the basket?+

A small bubble is okay. If the basket is mostly empty, turn it off so it does not melt.

Does a noisy pump need replacing?+

Not always. It might just need new bearings or a clean out.

Should I get a variable speed pump?+

A variable speed pump can reduce power use when it is matched to the pool and programmed properly.

What photos do you need?+

Send a photo of the pump label, the pipes around it, and any leaks.

Book pool pump repair melbourne

Ready to get the pool sorted?

Send us your address, a few photos, and a quick description. We will come prepared with a clear idea of where to start.

Palatial Pools, Abbotsford

Shop 13A, 328 Johnston Street, Abbotsford VIC 3067

9am to 6pm, Monday to Friday. Saturday by appointment.

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