CallAbbotsford
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Palatial Pools
Palatial Pools
Melbourne pool and spa
Melbourne swimming pool at dusk
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Fix the gear and get it running

Pool Equipment Repairs Melbourne

Pump, filter, or chlorinator playing up? We test the gear and fix the actual fault so it doesn't just break again next week.

What we do

Repairs for pumps, filters, chlorinators, and heaters

Before we arrive

Send a photo of the broken gear and any error screens.

Safety first

Switch off anything that smells burnt, leaks onto wires, or makes a grinding noise.

Good for

Common reasons people call us

1

The gear will not turn on

2

You hear loud noises or grinding

3

There is a leak at the equipment pad

4

An error code is showing

5

The flow is weak or the pressure is high

6

You want to know if it is worth fixing

What we check

A proper look at the whole setup

Equipment age and condition

Water flow and pressure

Power supply and connections

Visible leaks or broken parts

Control settings and timers

Cost of repair versus replacement

Pool equipment we work on

What we work with

We check the equipment, water path and controls before we recommend a repair.

Older pool filter and pump equipment
Ageing pumps and filters inspected before parts are ordered
Close-up of a pool equipment component
Individual components checked against the rest of the system
Existing pool pump and filter pad
A working equipment pad assessed for repair and service access
Pool plant room with pumps and filters
Equipment condition and pipe layout reviewed together
Pool controls and outdoor electrical equipment
Controls and connections checked before replacement is recommended

Common problems

What could be going on

The same problem can have a few different causes. We test before we start replacing gear.

Problem 1

The pump has developed a harsh, rattling or grinding noise

What might cause it

Worn motor bearings, debris in the impeller, cavitation, or a suction restriction starving the pump

How we check

We separate hydraulic noise from motor noise by checking prime, suction conditions, impeller movement and shaft condition

Problem 2

Filter pressure rises again soon after a clean or backwash

What might cause it

Loaded or channelled media, an inaccurate gauge, an internal filter fault, or a restriction in the return line

How we check

We establish the clean operating pressure, verify the gauge, check the return path and inspect the media or internals if the pressure remains abnormal

Problem 3

The chlorinator shows no flow while water is returning to the pool

What might cause it

Actual flow may be below the switch threshold, or the flow switch, cell orientation, filter or valve setting may be at fault

How we check

We confirm circulation at the returns, check the hydraulic restriction and test the flow switch response before replacing parts

What we can help with over the phone

Check the error code
Look at photos of the broken part
Tell you if parts are still available

What needs a site visit

Test the electrical safety
Hear exactly what the bearing sounds like
Guarantee a part will fix it without testing

Our process

How we handle it

01

Identify the gear

We check the exact model and how it is plumbed in.

02

Test it properly

We look at the water flow, pressure, and power.

03

Price the fix

We work out if it is cheaper to repair or replace.

04

Run and check

We fix it, turn it on, and make sure the whole system works.

After the visit

What happens next

Gear repaired

We replace the broken part and get it running.

System sorted

We fix the flow or valve problem that caused the fault.

Replacement planned

We quote a new unit if the old one is too far gone.

Questions

Frequently asked questions

Straight answers to the questions we hear most often.

Do I need the model number?+

Yes. A photo of the label helps us check if parts are available before we arrive.

Can all pool equipment be repaired?+

No. Some parts are no longer made, and some repairs cost too much compared to a new unit.

Will you check why it broke?+

Yes. We look at the flow, water balance, and pipework so the new part does not break too.

Do you carry spare parts?+

We carry common parts like seals and capacitors. Specific parts are ordered after we diagnose the fault.

Do you fix gear installed by someone else?+

Yes, as long as it is safe and we can get parts for it.

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Ready to get the pool sorted?

Send us your address, a few photos, and a quick description. We will come prepared with a clear idea of where to start.

Palatial Pools, Abbotsford

Shop 13A, 328 Johnston Street, Abbotsford VIC 3067

9am to 6pm, Monday to Friday. Saturday by appointment.

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