CallAbbotsford
Mon to Sat
Palatial Pools
Palatial Pools
Melbourne pool and spa
Melbourne swimming pool at dusk
Home/Services/
Keep the water right and the gear running

Pool Service Melbourne

Need someone to look after the pool? We balance the water, clean the pool, and check the equipment so you don't have to worry about it.

What we do

Regular and once off pool cleaning and water balancing

Before we arrive

Leave the gate unlocked and keep dogs inside.

Safety first

Do not swim if the water is cloudy or the bottom is not visible.

Good for

Common reasons people call us

1

Your pool needs regular attention

2

You want someone checking the gear each time

3

You need help getting the water right

4

The pool looks dull or cloudy

5

You want a clean pool for summer

6

You are handing over a property

What we check

A proper look at the whole setup

Water chemistry and chlorine levels

Pump and filter condition

Skimmer and basket checks

Pool cleaner movement

Timer and control settings

Visible leaks or damage

Pool equipment we work on

What we work with

We check the equipment, water path and controls before we recommend a repair.

Finished modern residential pool
A finished residential pool with clear water and a clean surround
Compact pool filtration equipment
The filter and circulation equipment checked as part of regular service
Finished architectural lap pool in Toorak
A long lap pool that needs consistent circulation and water balance
Palatial Pools technician working beside a pool
A technician checking the pool and equipment on site
Poolside tools set out for service work
The poolside work area set up before service begins

Common problems

What could be going on

The same problem can have a few different causes. We test before we start replacing gear.

Problem 1

Water remains cloudy despite regular treatment

What might cause it

Inadequate filtration, low active chlorine, or fine material staying in suspension

How we check

We test the complete water balance, check filter pressure and return flow, then inspect the filter media if the pressure does not respond normally

Problem 2

The pool cleaner slows down or stops during its cycle

What might cause it

A blocked basket or filter, poor suction balance, low pump speed, or wear inside the cleaner

How we check

We check the baskets and filter first, measure the available suction, then inspect the hose and cleaner mechanism

Problem 3

The pool will not hold a chlorine reading

What might cause it

Low stabiliser, heavy organic contamination, algae activity, or insufficient chlorinator output and run time

How we check

We test stabiliser, free and combined chlorine, inspect the chlorinator cell, and compare its output with the pool's demand

What we can help with over the phone

Check your water test results
Look at photos of your equipment
Help you find the right settings

What needs a site visit

Test the water accurately from a photo
Find a leak without being there
Clean the pool remotely

Our process

How we handle it

01

Test the water

We take a proper sample and check the balance.

02

Check the gear

We make sure the pump, filter, and chlorinator are working.

03

Clean the pool

We brush, scoop, and vacuum so the water looks great.

04

Report back

We send you a clear update on what we did and what needs doing.

After the visit

What happens next

Pool is ready

The water is balanced and ready for normal use when test results are in range.

Gear is sorted

We clear the baskets and set the timers.

Clear advice

If something needs fixing, we tell you straight.

Questions

Frequently asked questions

Straight answers to the questions we hear most often.

How often should my pool be serviced?+

Monthly is best for most pools. Busy pools or leafy areas might need fortnightly visits.

Do I need to be home?+

No. Just leave the gate unlocked and keep pets inside.

Are chemicals included?+

We supply the chemicals and bill them based on what your pool actually needs.

Will you check the equipment?+

Yes. We check the pump, filter, and chlorinator every time we visit.

Can you fix a green pool?+

Yes. We offer a dedicated green pool recovery service to get it clear again.

Book pool service melbourne

Ready to get the pool sorted?

Send us your address, a few photos, and a quick description. We will come prepared with a clear idea of where to start.

Palatial Pools, Abbotsford

Shop 13A, 328 Johnston Street, Abbotsford VIC 3067

9am to 6pm, Monday to Friday. Saturday by appointment.

Check service areas