Pipe burst or pump leaking badly? We make the system safe, stop the water loss and work out the safest practical repair plan.
What we do
Urgent help for major leaks, broken pumps and unsafe gear
Before we arrive
Call 0452 157 694. Tell us if water is leaking fast or power is tripping.
Safety first
If there is a fire, shock risk, or major flood, call emergency services. Do not touch wet electrical gear.
Water is spraying everywhere at the equipment
The pump is running dry and making awful noises
You smell burning plastic or see sparks
The pool is losing water very fast
The main pump died right before a heatwave
You have a party tomorrow and the pool is broken
Immediate danger to people or the house
How to turn the water and power off safely
Where the water is leaking from
Condition of the hot or noisy pump
Error codes on the screens
What needs fixing now versus later
Pool equipment we work on
We check the equipment, water path and controls before we recommend a repair.
Common problems
The same problem can have a few different causes. We test before we start replacing gear.
What might cause it
A pressure pipe, union, pump housing, filter body or valve may have split or lost its seal
How we check
We switch the pump off, dry the area and isolate the failed section before pressure testing the repair under controlled conditions
What might cause it
The pump may have run dry because of low water, a blocked skimmer, a closed valve or a suction-side air leak
How we check
The pump remains off until it cools, then we find why prime was lost and inspect the housing and mechanical seal for heat damage
What might cause it
An overheated motor, failed terminal, damaged cable, short circuit or moisture fault may be present
How we check
Power stays isolated while a licensed electrician checks the affected circuit and equipment. The system is not restarted to see whether the fault repeats
Our process
We check for danger and turn off the power and water.
We block the leak or bypass the broken part so things do not get worse.
We work out exactly what broke and why it happened.
We fix it on the spot, or order the parts and leave it safe.
After the visit
We repair the fault during the visit if it is safe and the right parts are available.
We turn off the broken part but keep the rest of the pool safe.
We tell you if you need an electrician or plumber right away.
Questions
Straight answers to the questions we hear most often.
We work Monday to Friday, 9am to 6pm. Call us to see if we can fit you in urgently.
Turn the pump off at the power point. If water is still leaking, turn the valves to close the pipes.
No. If it is dry or hot, turning it on again will melt the plastic inside.
Yes, if it is safe. Sometimes we have to leave it turned off until the proper parts arrive.
Send a photo of the broken part, a wide photo of the area, and tell us if you have turned the power off.
Book urgent pool repair melbourne
Send us your address, a few photos, and a quick description. We will come prepared with a clear idea of where to start.
Shop 13A, 328 Johnston Street, Abbotsford VIC 3067
9am to 6pm, Monday to Friday. Saturday by appointment.
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